Cultural Barriers to Technology Adoption in Elderly Care

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Authors: Sonia Sharma, Piyali Sarkar
Cited by: 0

Abstract

The rapid advancement of digital technology has transformed health care and caregiving worldwide. However, older adults in developing nations like India have been slow to adopt these innovations. India’s elderly population is projected to reach 319 million by 2050. Despite the increasing need for digital solutions tailored to seniors, only 34% of older Indians have accessed the Internet, and structural barriers limit technology adoption in elder care. Traditional family systems, societal norms, and generational attitudes significantly shape the acceptance of digital solutions. Key technological advancements—including telemedicine, AI-powered caregiving tools, assistive devices, and mobile applications—offer promising alternatives. However, widespread adoption remains hindered by critical challenges such as digital literacy gaps, a deep-rooted preference for conventional caregiving, and skepticism toward online healthcare services. This chapter critically examines the effectiveness of government initiatives such as Digital India, Ayushman Bharat, and Senior Citizen Welfare Schemes in bridging the digital divide. It contrasts the struggles faced by elderly populations in rural areas with successful urban implementations, such as Apollo’s AI-driven eldercare telehealth services. Additionally, it highlights the role of senior-specific digital literacy programs, culturally adaptive technology, and financial incentives in enhancing accessibility to digital healthcare solutions. Concluding with policy recommendations, the chapter underscores the importance of targeted government investments, NGO-driven awareness campaigns, and public–private collaborations to foster digital inclusion among the elderly. By addressing these challenges and opportunities, the chapter advocates for a more inclusive and technology-driven approach to senior care, ensuring that India’s aging population is not left behind in the digital era.

Fields of Study & Subjects

Technology Use by Older Adults Aging Elder Care and Social Issues Social Policies and Healthcare Reform

Publication details

Journal / source
Routledge eBooks
Pages
215–228
Publication date
4 March 2026
Language
EN
Document type
Book chapter