Cognitive Models in Human-Computer Interaction
Abstract
First, HCI is described from a cognitive standpoint. Much of the user’s behaviour at the interface can be attributed to the cognitive or mental model that the user holds of the task and system. Consequently, the concept and characteristics of mental models are discussed, as well as some of the differences in terminology regarding mental and conceptual models. Following this, the use of metaphors to help users form their models of the task and system is considered.
Fields of Study & Subjects
Usability and User Interface Design
Visual and Cognitive Learning Processes
Speech and dialogue systems
Publication details
- Journal / source
- Psychology Press eBooks
- Pages
- 65–101
- Publication date
- 6 January 2026
- Language
- EN
- Document type
- Book chapter