The Power of Empathy: Analysing Transformational Female Leadership and Organisational Culture in Driving Sustainable Performance.
Abstract
Research Aims: This study aims to investigate the factors influencing sustainable employee performance within the modern VUCA business environment, specifically by examining the impact of transformational female leadership and organizational culture, with work loyalty serving as a critical mediating variable. Design/methodology/approach: A quantitative research approach using an explanatory survey method was employed. Data were collected from 86 employees in the Jababeka industrial estate working under female managers through a validated Likert-scale questionnaire. Analysis was conducted using variance-based Structural Equation Modeling (SEM) with SmartPLS software to evaluate both direct and indirect effects. Research Findings: The findings demonstrate that all proposed hypotheses were accepted. Transformational female leadership and organizational culture significantly and positively impact both sustainable employee performance and work loyalty. Furthermore, work loyalty was confirmed as a significant mediator that bridges the relationship between leadership, culture, and long-term productivity. Theoretical Contribution/Originality: This research offers a novel integration of gender-based leadership and performance sustainability in the context of a developing nation. It bridges the gap between leadership theory and implementation by identifying work loyalty as the psychological engine that converts inclusive leadership and supportive culture into resilient, long-term organizational productivity Keywords: Transformational Female Leadership, Organizational Culture, Work Loyalty, Sustainable Employee Performance
Fields of Study & Subjects
Employee Performance and Leadership
Employee Performance and Management
Job Satisfaction and Organizational Behavior
Publication details
- Journal / source
- Journal of Business Management Review
- Volume
- 7
- Issue
- 1
- Pages
- 063–078
- Publication date
- 28 January 2026