Digital Transformation and the Future of Public Value

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Authors: Universitas Brawijaya, Malang, Jawa Timur, Indonesia, Irwan Noor, Hefry Johan Ferdhianzah, Universitas Brawijaya, Malang, Jawa Timur, Indonesia, Dwi Shema Regina, Universitas Brawijaya, Malang, Jawa Timur, Indonesia, Alya Putri Indrayanti, Universitas Brawijaya, Malang, Jawa Timur, Indonesia, Shofy Wildan Maulana, Universitas Brawijaya, Malang, Jawa Timur, Indonesia, Eka Nanda Dwi Aprilia, Universitas Brawijaya, Malang, Jawa Timur, Indonesia
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Abstract

This study examines technological readiness as a mediator in the relationship between digital transformation and public value, filling an important gap in the literature about causal pathways in developing countries. Combining theories of digital transformation, technological readiness, and public value, the research involved 200 digital service users in Malang City. Bootstrap mediation analysis showed that digital transformation significantly affects public value (β=0.4146, p

Fields of Study & Subjects

E-Government and Public Services Public Administration in Developing Nations Digital Economy and Transformation

Publication details

Journal / source
International Journal of Current Science Research and Review
Volume
09
Issue
02
Publication date
26 February 2026
Language
EN