Enhancing Nursing Competency and Patients' Satisfaction Using Synergies System Implementation

Background: Nursing competencies must be in harmony with patients' care needs for enhancing the quality of care and patient satisfaction, especially in high acuity clinical environments. Introduction The AACN Synergy System provides a systematic process of linking patient characteristics to relevant nursing competences30 but research conducted in Middle East healthcare systems is scarce. Objective: This study aimed to investigate the effect of using the Synergy System on nursing competency and patient satisfaction in surgery intensive care units. Methods: A prepost-phase II quasi experimental study took place at Sohag University hospitals, Egypt. A nonprobability sample design was employed with the participation of 100 staff nurses and 100 hospitalized patients. Nursing competencies of the nurses were evaluated by AACN-based Nursing Competency Scale, and patient satisfaction level was assessed with a structured satisfaction questionnaire. We then used paired t-test, chi-square test, and Pearson correlation coefficient for statistical analysis with p