POLINOVA: eFIR System and Forensic Sketch Assistance

Digital governance introduces its most significant effect on law enforcement agencies because it creates the most basic transformation of public administration. The document introduces POLINOVA which serves as an AI-based system to improve First Information Report (FIR) registration and management processes throughout their entire lifecycle. The system consists of four essential parts which include an efficient E-FIR submission and monitoring system, a complete police case management dashboard, an interactive legal assistant chatbot, and an AI-based forensic sketch drawing tool. POLINOVA improves citizen-police relations through its intelligence sharing system and automated operational processes which enable faster investigation work and better data-driven decision-making processes. The platform achieves operational efficiency through its real-time communication system and automated process management system while the two systems work together to provide accountability and transparency. The system enables law enforcement agencies to enhance their digital capabilities while simultaneously improving their public service delivery.