Business Intelligence in Digital Marketing: Leveraging Predictive Analytics for Data-Driven Decision Making

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Authors: Osadebe Martins
Cited by: 0
References: 15

Abstract

In digital marketing, Business Intelligence (BI) is now quite key. It helps businesses get an edge through using data-focused ways. This study looks at how predictive analytics, a main part of BI, lets marketers guess what buyers might do. This helps them make campaigns better and choose well. The goal is to see how BI tools and prediction models work in digital marketing. We also check their effect on buyer interest, sales totals, and money earned back. The study used a mixed method, looking at numbers from marketing results. We also got ideas from marketing pros who use BI tools. The study used models that guess outcomes; these included looking at old data and using machine learning. This helped us check how true marketing guesses and buyer trend forecasts were. Results show something big. Companies that use predictive analytics make better choices. Their personal touch gets better, and they change faster in marketing. This is better than what companies using older ways to check data get. Also, showing data in pictures and reports that update at once helped a lot in running marketing. But problems came up. These included keeping data secret, knowing why models make some guesses, and understanding how tough things are to set up. The study ends by saying predictive analytics changes BI from just dealing with problems as they come to planning. It lets marketers see trends before they happen and spend money wisely. It is very important to use data right and keep learning new ways to look at data.

Fields of Study & Subjects

Big Data and Business Intelligence Competitive and Knowledge Intelligence Digital Marketing and Social Media

Publication details

Journal / source
Cognizance Journal of Multidisciplinary Studies
Volume
6
Issue
2
Pages
196–220
Publication date
28 February 2026
Language
EN