The Impact of Social Media Marketing Towards Malaysian Consumers’ Purchasing Behavior on Apparel Products
Abstract
The aim of this study is to identify the most influential determinants of consumer purchasing behavior in Malaysia. The independent variables examined are User-Generated Content (UGC), Firm-Generated Content (FGC), and electronic Word of Mouth (eWOM). Data was collected from 250 respondents using a structured questionnaire. Both primary and secondary data were utilized to support the sampling technique and research design. Questionnaires were used to collect data to achieve the research objectives. The findings indicate that UGC, FGC, and eWOM significantly influence consumer purchasing behavior.
Fields of Study & Subjects
Digital Marketing and Social Media
Consumer Behavior and Marketing Influence
Consumer Perception and Purchasing Behavior
Publication details
- Journal / source
- International Journal of Research and Innovation in Social Science
- Volume
- 10
- Issue
- 1
- Pages
- 4751–4761
- Publication date
- 1 January 2026