Digital Work Environment Innovation and Employee Turnover Intention in the Retail Industry: Evidence from the Eyewear Sector

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Authors: Nur Hazira Abdul Halim, Saliza Sulaiman, Zuraidah Ismail, Shahariah Asmuni, Idaya Husna Mohd, Tuan Badrol Hisham Tuan Besar
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Abstract

Digital Workplace Innovation and Employee Turnover Intention in the retail eyewear industry. Employees of a private eyewear retail company participated in a quantitative survey, and multiple regression analysis and correlation were used to examine the results. The findings indicate that employee turnover intention is significantly impacted by technology-enabled career development, digital workplaces, creative compensation schemes, and technology-driven employee relationship management. By emphasizing the ways in which workplace practices can be transformed digitally to encourage employee retention, this study adds to the body of research on digital HR innovation. The report also provides useful information for retail businesses looking to lower staff turnover through digital advances.

Fields of Study & Subjects

AI and HR Technologies Employer Branding and e-HRM Employee Performance and Management

Publication details

Journal / source
International Journal of Research and Innovation in Social Science
Volume
10
Issue
1
Pages
4787–4791
Publication date
1 January 2026
Language
EN