The Role of Financial Literacy in Mediating Financial Technology on Financial Inclusion

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Authors: Clarance Margareth Elysia Hutagalung, Yusbardini Yusbardini
Cited by: 0

Abstract

This study aims to determine the influence of financial technology on financial inclusion with financial literacy as a mediating variable. The data were collected through an online questionnaire distributed to 200 respondents who use financial technology services and reside in Jakarta. The sampling technique used was non-probability sampling with a purposive sampling approach. Data were analyzed using SEM-PLS with the SmartPLS software version 4.1.1.5. The results of this study show that: 1) financial technology has a positive and significant effect on financial literacy; 2) financial technology has a positive and significant effect on financial inclusion; 3) financial literacy has a positive and significant effect on financial inclusion; and 4) financial literacy is able to mediate the effect of financial technology on financial inclusion.

Fields of Study & Subjects

Financial Literacy and Behavior FinTech Crowdfunding Digital Finance Microfinance and Financial Inclusion

Publication details

Journal / source
International Journal of Social Science Research and Review
Volume
9
Issue
2
Pages
228–234
Publication date
21 January 2026