A Study on Digital Banking and Its Impact on Customer Satisfaction in India

International Journal of Advanced Research in Science Communication and Technology 2026 Open access

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Authors: Akshita Gupta
DOI: 10.48175/ijarsct-30813
Cited by: 0

Abstract

Reserve Bank of India. (2023). Report on Trend and Progress of Banking in India. Sharma, R., & Malviya, S. (2020). Digital banking and customer satisfaction. International Journal of Banking Studies, 8(2), 45–58. Kaur, H., & Arora, P. (2021). Customer perception towards mobile banking. Journal of Financial Services, 12(1), 33–49. Singh, S., & Srivastava, R. (2019). Technology acceptance and digital banking. Journal of Bank Marketing, 37(1), 123–140.

Fields of Study & Subjects

Innovations and Analysis in Business and Education Diverse Scientific Research Studies Banking Sector Performance and Management

Publication details

Journal / source
International Journal of Advanced Research in Science Communication and Technology
Pages
67–67
Publication date
8 January 2026