Tendem: A Hybrid AI+Human Platform

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Authors: Konstantin Chernyshev, Ekaterina Artemova, Viacheslav V Zhukov, Maksim Nerush, Fedorova, Mariia, Iryna Repik, Olga Shapovalova, Aleksey Sukhorosov, Vladimir Dobrovolskii, Natalia Mikhailova, Sergei Tilga
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Abstract

Tendem is a hybrid system where AI handles structured, repeatable work and Human Experts step in when the models fail or to verify results. Each result undergoes a comprehensive quality review before delivery to the Client. To assess Tendem's performance, we conducted a series of in-house evaluations on 94 real-world tasks, comparing it with AI-only agents and human-only workflows carried out by Upwork freelancers. The results show that Tendem consistently delivers higher-quality outputs with faster turnaround times. At the same time, its operational costs remain comparable to human-only execution. On third-party agentic benchmarks, Tendem's AI Agent (operating autonomously, without human involvement) performs near state-of-the-art on web browsing and tool-use tasks while demonstrating strong results in frontier domain knowledge and reasoning.

Fields of Study & Subjects

Artificial Intelligence Applications AI-based Problem Solving and Planning AI and HR Technologies

Publication details

Journal / source
arXiv (Cornell University)
Publication date
1 February 2026
Document type
Preprint