A Fractional M/M/1 Queue Governed by Stretched Non-Local Time Operators

We introduce a non-Markovian generalization of the classical M/M/1 queue by incorporating extended nonlocal time dynamics into Kolmogorov forward equations. We obtain the model by replacing the standard time derivative with an extended Caputo-type operator. It preserves the birth-death transition structure of the standard queue while introducing memory effects into the temporal evolution. We derive explicit representations for transient state probabilities in terms of the Kilbas-Saigo function, which naturally emerges as the relaxation kernel associated with the stretched operator, using Laplace transform techniques. We construct a time-varying interpretation and show that the fractional queue can be viewed as a distribution of a classical M/M/1 process evaluated at a non-decreasing random time. It is observed that the fractional queue can be viewed as a distribution of a classical M/M/1 process evaluated at a non-decreasing random time. We prove that under the standard stability condition $ρ