Organizational Learning and Operational Performance in Vietnamese Banking
Abstract
This study provides a systematic literature review on the relationship between organizational learning (OL) and operational efficiency within the Vietnamese banking sector, with a specific focus on the digital transformation era. Utilizing the PRISMA framework and content analysis on a corpus of 50 highly relevant academic papers, the research synthesizes how learning mechanisms enable banks to adapt to rapid technological disruptions. The findings underscore that organizational learning serves
Fields of Study & Subjects
Organizational Learning and Leadership
Innovation and Knowledge Management
Organizational Leadership and Management Strategies
Publication details
- Journal / source
- Journal Of Organizational Behavior Research
- Publisher
- Polaris
- Volume
- 11
- Issue
- 2
- Pages
- 144–159
- Publication date
- 1 January 2026