ELEMENTS OF COMMUNICATION PROCESS IN BUSINESS PROCESSES AND IMPROVEMENT OF MANAGEMENT OF HEALTH INSTITUTIONS AS PART OF THE WORK SYSTEM IN HEALTH

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Authors: Mrđan Čolović, Ognjen Bakmaz, Mila Popovic, Dejan Sredojević, Ivan Arnautović
Cited by: 0
References: 26

Abstract

Elements of the communication process are increasingly used in the business processes and management improvement of healthcare institutions in many countries. Such an approach should be viewed as a part of the work system in the health sector but from a development perspective. According to the World Health Organization, quality communication is one of the important factors for the possible improvement of business in the health sector of a country. In addition, in the system of defining such an approach, communication is one of the five skills that are important for a healthy and happy life. The communication process is thus manifested in many ways, and the authors of this paper have observed communication from the point of view of the overall improvement in the work of the health system of a country. IT system operation.

Fields of Study & Subjects

Healthcare Quality and Management Healthcare Systems and Practices Health Services Management and Policy

Publication details

Journal / source
TEMEL Citizens Association Center for Development Organization Research Promotion of Values Education and Promotion of Youth
Volume
10
Issue
1
Pages
30–30
Publication date
1 February 2026
Language
EN