Perceived Quality Without Grade Inflation: A Six-Year Operations Management Evaluation Across Delivery Modes Using Fuzzy Logic and Text Mining (2018–2023)
Abstract
Longitudinal mixed-methods evaluation (2018–2023) of an undergraduate Operations Management course. Deterministic Python pipeline reproduces survey trends, prompt-aware sentiment, and a fuzzy composite effectiveness index.
Publication details
- Journal / source
- Zenodo (CERN European Organization for Nuclear Research)
- Publication date
- 17 February 2026