DETERMINANTS OF ACADEMIC SATISFACTION: A STUDY UNDER THE VIEWS OF ACCOUNTING SCIENCES

This research aims to analyze the determinants of academic satisfaction of the students of the course of Accounting Sciences of the Federal Rural University of the Semi-Arid (UFERSA). The sample is composed of 61 students from the sixth to the ninth semester of graduation. The instrument used to collect the data was a questionnaire, using the Likert scale from 1 to 5, in sequence, the analysis of the results was performed by means of the sum of the weighted averages in order to calculate the Average Ranking (RM). The results were divided into three dimensions according to the satisfaction construct: (1) satisfaction with the course; (2) satisfaction with the development opportunity; (3) satisfaction with the institution. Among the analyzed dimensions, the one that presented the highest percentage of satisfaction was the first one, satisfaction with the course, considering that most of the respondents are "satisfied" or "very satisfied" with the course. In the sequence, the satisfaction dimension with institution appears, since they reported "satisfaction" with the cleanliness of the institution and the resources and audio-visual equipment, on the other hand, evindeciated "little satisfaction" with the security offered. Finally, there was satisfaction with the development opportunity, evidencing that most of the responses were between "satisfied" or "not satisfied".