Multi-Branch Veterinary Clinic Management System

Manual processes in multi-branch veterinary clinics often result in unorganized records, scheduling conflicts, and difficulties in managing sales and inventory, leading to slow and error-prone operations. This study aims to develop a Multi-Branch Veterinary Clinic Management System to improve efficiency, accuracy, and coordination of daily operations across multiple clinic branches. The system was developed using the Agile Software Development Life Cycle, with PHP Laravel, MySQL, Tailwind CSS, and the PhilSMS API, and was evaluated through functional testing and usability assessment. Results showed a 100% functional testing pass rate and a System Usability Scale score of 70.8, indicating good usability and improved operational performance. Overall, the system reduces errors and enhances service delivery, with future work suggesting the inclusion of a Pet Owner Portal to further improve user engagement.