How do asynchronous digital appointments impact patient satisfaction and engagement compared to traditional in-person visits?
Abstract
Asynchronous digital appointments improve convenience and access, positively impacting patient satisfaction and engagement in certain contexts, but may not fully replicate the benefits of in-person visits, especially for complex needs.
Fields of Study & Subjects
Healthcare Operations and Scheduling Optimization
Patient Satisfaction in Healthcare
Telemedicine and Telehealth Implementation
Publication details
- Journal / source
- Zenodo (CERN European Organization for Nuclear Research)
- Publication date
- 5 January 2026