Behind the Influence: A Study of Consumer Trust and Social Media Influencers

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Authors: Mrs.T.Shobana Devi, Dr.N.Manikandan, Dr.T.Jothimurugan
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Abstract

In the digital age, social media influencers have grown to be a potent force in influencing customer views and purchase decisions. The purpose of this study, "Behind the Influence: An Analysis of Social Media Influencers and Consumer Trust," is to comprehend the function of social media influencers and investigate the trust that customers have in them. The study looks at how influencers interact with their followers and the elements—like honesty, knowledge, openness, and consistency of content—that make them seem trustworthy. The study aims to ascertain the degree to which consumer engagement and decision-making processes are influenced by trust by examining consumer perceptions and reactions to influencer-driven content. The results show that consumers are more likely to trust influencers that uphold integrity, relatable content, and moral marketing techniques. By highlighting the significance of credibility in influencer marketing techniques, this study offers insightful information to marketers, businesses, and researchers. In the end, the study advances our knowledge of how trust plays a crucial role in social media influencers' efficacy.

Fields of Study & Subjects

Digital Marketing and Social Media Gender Feminism and Media Sentiment Analysis and Opinion Mining

Publication details

Journal / source
Zenodo (CERN European Organization for Nuclear Research)
Publication date
5 January 2026
Language
EN