GIGXPERT: A User-Centered Digital Tutoring Solution Using Design Thinking and Intelligent Automation

Education is undergoing a rapid transformation with the rise of digital learning platforms. Yet, a significant gap remains in connecting students with verified, high-quality tutors who can cater to diverse learning needs. GIGXPERT is a digital tutoring platform developed to address these challenges by merging technology, accessibility, and personalization. Built using the Design Thinking methodology, the platform focuses on understanding the real needs of both students and tutors. GIGXPERT provides features such as AI- driven tutor matching, interactive HD video sessions, smart scheduling, and secure digital payments, creating a seamless and trustworthy learning environment. The goal is to democratize education by making learning flexible, affordable, and engaging for all learners while offering new opportunities for tutors to grow professionally.