Role of Interviews in Selection Process
Abstract
The significance of interviews for corporate hiring practices is examined in this qualitative study. By carefully analyzing interview techniques across a variety of industries, this study investigates how interviews function as assessment tools, how well they predict job performance, and how they affect organizational hiring outcomes. The study employs a qualitative approach and semi-structured interviews with 25 recruiting managers and human resource specialists to gather in-depth, contextual observations on interview procedures. The findings demonstrate that while interviews remain the most often used method of selection, their effectiveness varies significantly based on a number of parameters, such as format, interviewer training, and integration with other evaluation techniques. The study concludes that structured behavioral interviews are more accurate measures of work success than unstructured versions. Participants consistently reported better employee satisfaction and retention outcomes for organizations using trained interviewers and standardized interview procedures. This work contributes to the corpus of knowledge on human resource management by providing a comprehensive contextual explanation of interview efficacy and practical recommendations for simplifying interview procedures in corporate selection systems.
Fields of Study & Subjects
Employer Branding and e-HRM
Human Resource and Talent Management
Job Satisfaction and Organizational Behavior
Publication details
- Journal / source
- Zenodo (CERN European Organization for Nuclear Research)
- Publication date
- 6 January 2026