Selecting a Maturity Model for Knowledge Management in Brazilian Public Administration

The first step towards improving Knowledge Management (KM) is quantifying its maturity. Several Knowledge Management Maturity Models (KMMM) have been proposed in the literature, including the APO framework, KM3, Knowledge Navigator and the Instrument for the Assessment of Knowledge Management in Brazilian Public Administration (IAKMBPA). The IAKMBPA has been identified as the most appropriate for the context of Brazilian public administration. The research concluded that the effectiveness of a maturity diagnosis depends directly on how well suited the model is to the application environment.