Impact of Quality Assurance on performance of projects in selected faith - based organizations in Uganda, a case study of Caritas Nebbi

Abstract This study explored the impact of quality assurance on performance of faith – based organizations, with Caritas Nebbi in Uganda as a case study. Precisely, the study scrutinized the impact of inspections, project goals, audits, and risk management on project performance. A descriptive research design was utilized, and data was gathered from 181 respondents selected from 310 using Yamane’s formula and stratified sampling techniques respectively. Primary data were collected using structured questionnaires, while secondary data were collected from organizational documents. Data analysis was conducted using descriptive statistics, Pearson's correlation and multiple regression analysis with SPSS. The outcomes revealed a statistically significant positive relationship between quality assurance practices and project performance in Caritas Nebbi. The findings of the objectives indicated that a positive significance on project performance of Caritas Nebbi. This implied that regular inspections had contributed to improved compliance with standards, early detection of defects and timely corrective measures which mutually improved project performance in terms of quality and efficiency in Caritas Nebbi. Assessing the effects of achieved project goals as planned reveal optimistic and significant correlation between achieving goals as planned on project performance suggested that Caritas Nebbi adhered to planned timelines, budgets and outputs which registered improved performance. In determining the effect of audits on project performance of Caritas Nebbi, the analysis showed a weak insignificance between audits and project performance in Caritas Nebbi. The implication was that while audits were important for accountability and compliance, they might not have directly translated into enhanced performance unless their findings were effectively implemented and conducted simply as procedural requirements limiting impact on improved project performance of Caritas Nebbi. Risk management showed that proactive identification, assessment and mitigation of risks significantly improved project performance in Caritas Nebbi. Risk management and audit exhibited strong influence on project performance, while inspections and project goals showed significant impact. The study concluded that effective quality assurance practices significantly enhance project performance in faith – based organizations and recommends strengthening quality assurance systems to improve project outcomes.