EFFICACY OF CROSS-CULTURE TRAINING ON EMPLOYEES

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Authors: RITIKA SAHAI, Deepika Chaplot
Cited by: 0

Abstract

This study examines the impact of cross-cultural training (CCT) on employee productivity in the IT industry, where global teams often face challenges due to cultural differences. CCT programs are designed to improve communication, teamwork, and problem-solving by fostering cultural awareness and understanding. This research uses a mixed-methods approach, combining surveys, performance data, and interviews with managers to assess how CCT affects team dynamics and overall productivity in multicultural IT teams. The study aims to identify the key factors that make CCT programs successful and how they contribute to a more efficient and collaborative work environment. By improving cultural sensitivity and reducing misunderstandings, CCT is expected to enhance both individual and team performance, leading to better project outcomes and innovation. The research also envisions CCT as a strategic tool for organizations to become more adaptable and competitive in an increasingly interconnected world. The findings will offer actionable insights for IT companies to implement effective CCT programs, ultimately fostering a more inclusive, high-performing workforce that can thrive in diverse, global markets.

Fields of Study & Subjects

International Student and Expatriate Challenges Global and Cross-Cultural Management Team Dynamics and Performance

Publication details

Journal / source
Zenodo (CERN European Organization for Nuclear Research)
Publication date
10 January 2026
Language
EN