Manual de Intervención Aplicada (I). Líneas de actuación frente al discurso de odio religioso para medios de comunicación

Hate speech in digital environments is neither an isolated nor a spontaneous phenomenon. It is activated at specific moments, focuses on particular issues, and takes various forms, from everyday incivility to direct threats. In digital news spaces, these dynamics acquire special relevance, since the media not only inform but also structure the public conversation around current events. Given this reality, the response cannot be improvised or fragmented. This manual synthesizes and translates into clear and applicable guidelines the main conclusions of the HatemediaReligion study (PC-24-0050), funded by the Pluralism and Coexistence Foundation and conducted by the International University of La Rioja through Hatemedia, with the aim of guiding the media in the prevention, detection, and management of hate speech in their digital spaces. The objective is to offer clear, operational criteria that enable effective, proportionate, and coherent intervention, avoiding both overreaction and inaction, and contributing to a more responsible and safe public discourse.