What are the benefits and savings of telephone triage for the patient or carer?

Zenodo (CERN European Organization for Nuclear Research) 2026 Open access

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Authors: Tripdatabase
DOI: 10.5281/zenodo.18259308
Cited by: 0

Abstract

Telephone triage systems offer significant benefits, including cost savings and reduced unnecessary healthcare use, but require careful implementation to navigate challenges such as access inequities and staff adaptability.

Fields of Study & Subjects

Emergency and Acute Care Studies Telemedicine and Telehealth Implementation Healthcare Systems and Technology

Publication details

Journal / source
Zenodo (CERN European Organization for Nuclear Research)
Publication date
15 January 2026