Customer Journey Mpa/Mapping in Service Management

Zenodo (CERN European Organization for Nuclear Research) 2026 Open access

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Authors: Mei-Hsin Chen, Mei-Hsin Chen
DOI: 10.5281/zenodo.18260906
Cited by: 0

Fields of Study & Subjects

Customer Service Quality and Loyalty Service and Product Innovation AI in Service Interactions

Publication details

Journal / source
Zenodo (CERN European Organization for Nuclear Research)
Publication date
15 January 2026
Language
EN