Smart Tourism Cities: Integrating Digital Technologies, Community Empowerment, and Sustainable Urban Development

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Authors: Emir Faisal Husen, Arief Maulana Ikhsan, Selvina Oktalena, R Andhika Prameswara Setiawan, Fetty Asmaniati, Myrza Rahmanita
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Abstract

This article critically examines the transformative role of smart technologies in urban tourism, emphasizing the integration of digital innovation with ethical governance and sustainable development. Drawing upon empirical case studies and theoretical frameworks, it proposes a Collaborative Smart Tourism Governance model foregrounds multisectoral partnerships, transparent data management, community empowerment, and immersive technology adoption. The analysis highlights how cities like Barcelona, Amsterdam, and Singapore leverage real time data analytics, mobile applications, and augmented & virtual reality to enhance visitor experiences while addressing challenges related to privacy, surveillance, and social equity. The paper underscores the imperative for governance frameworks that ensure ethical data practices and meaningful stakeholder participation to foster inclusive and resilient smart tourism ecosystems. It also identifies critical research gaps, particularly the need for longitudinal studies to assess long term socio economic impacts and the study contributes to the understanding of how smart tourism can advance sustainable urban development while promoting equitable benefits for residents and visitors alike.

Fields of Study & Subjects

Smart Cities and Technologies Diverse Aspects of Tourism Research Community-based Tourism Development and Sustainability

Publication details

Journal / source
Journal of Economics Finance and Management Studies
Publication date
16 January 2026
Language
ANG