PREDICTIVE ANALYTICS IN MARKETING: HOW AI ANTICIPATES CONSUMER NEEDS

Read full text
Authors: Prof. Manasa P, Prof. Swathy Sunil, Prof. Rahmathunnisa
Cited by: 0

Abstract

Predictive analytics driven by artificial intelligence (AI) is revolutionizing modern marketing by enablingcompanies to understand, predict, and meet client needs with unprecedented precision. This study investigateshow AI- driven predictive models, including machine learning, data mining, and natural language processing,evaluate massive data sets to identify patterns in consumer behaviour, preferences and purchase intent. Thestudy looks at key techniques like sentiment analysis, recommendation engines, and client segmentation thatenhance personalized marketing. AI -powered predictive analytics has been demonstrated to significantlyimprove decision-making, customer engagement, brand loyalty. However, problems like data privacy,algorithmic prejudice, and an over-reliance on automation persist. The paper concludes by emphasizing thestrategic intergration of predictive analytics into marketing to create adapative, data- informed organizationscapable of anticipating and shaping consumer demands in the digital era. The paper concludes by emphasizingthe strategic integration of predictive analytics into marketing to create adaptive data – informed organizationsability of anticipating and shaping consumer demands in the digital era.

Fields of Study & Subjects

AI in Service Interactions Big Data and Business Intelligence Digital Marketing and Social Media

Publication details

Journal / source
Zenodo (CERN European Organization for Nuclear Research)
Publication date
16 January 2026