D5.3 Building users' needs and perspectives

This deliverable, D5.3 Building users’ needs and perspectives, investigates building users’ needs and perspectives in four European heritage townhouse contexts—Belgium, Estonia, Norway, and Italy — within the Horizon Europe project HeriTACE. It examines how cultural heritage values, energy efficiency objectives, and comfort requirements intersect in everyday decision making by owners, tenants, and neighbourhood users. The study integrates literature review, in-depth interviews, and street interview surveys, providing a multiscalar evidence base for designing heritage compatible, socially accepted energy efficiency measures.