Proposals for improving human talent management at Portoparques EP in Ecuador

The objective was to propose improvement strategies for human talent management at the public company PortoparquesEP in order to strengthen institutional efficiency, staff motivation, and service quality. A mixed-methods approach was employed, using a quantitative component based on Likert-scale surveys administered to 30 employees. Semi-structured interviews revealed the absence of structured induction processes, effective feedback mechanisms, and internal coordination. The SWOT analysis identified significant weaknesses, including the lack of continuous training, non-standardized processes, and low motivation. Identified threats included talent loss and regulatory barriers to process reform. Three strategic proposals were developed: a Human Talent Professionalization Program, an Internal Process Optimization and Institutional Communication Plan, and a set of Organizational Strengthening Strategies. Each proposal includes activities, timelines, responsible parties, and evaluation indicators, and is aligned with the current legal framework. Their implementation is expected to increase employee satisfaction, reduce unplanned turnover, and improve public perception of the services provided by the institution.