Emotional self-control and job performance in emotionally toxic organizational environments

Read full text
Authors: Gladys Jahaira Bustos Andrade, Juan Manuel Gómez Mieles
Cited by: 0
References: 15

Abstract

This research aims to analyze the influence of emotional self-control on job performance in organizational environmentscharacterized by emotionally adverse dynamics, from a human talent management perspective. The study was conductedthrough a qualitative and exploratory literature review, based on the systematic analysis of scientific literature published between 2018 and 2024 in high-impact, indexed academic databases. The methodology allowed for the identification of theoretical and empirical trends related to emotional regulation, psychological well-being, and work behavior in complex organizational contexts. The results show that emotional self-control acts as a key psychological resource that modulates the relationship between adverse working conditions and performance, contributing to the reduction of stress, emotional exhaustion, and counterproductive behaviors. It is found that strengthening emotional competencies promotes stable performance and the psychological well-being of the worker, even in unfavorable organizational contexts. It is concluded that emotional self-control is a strategic component for the sustainability of job performance and should be integrated into human talent management and psychosocial risk prevention policies.

Fields of Study & Subjects

Emotional Intelligence and Performance Job Satisfaction and Organizational Behavior Emotional Labor in Professions

Publication details

Journal / source
Journal of Management and Human Resources
Publication date
30 January 2026
Language
EN