Enhancing Organizational Harmony through Conflict Prevention Initiatives in Commercial Banking in Nigeria

The study examined the effect of conflict prevention initiatives on organizational harmony of commercial banks in Asaba, Delta State, Nigeria. Three (3) research questions guided the study and three hypotheses were postulated. The study adopted the survey research design and a structured questionnaire was used to elicit responses from the respondents. The population comprised of all full time staff of commercial banks in Asaba. Purposive sampling was utilized to select management, senior and supervisory staff of selected commercial banks. The collected data for the study was analysed through mean score. The Z-score statistical analysis was applied in testing the hypotheses. The findings revealed that: Integrating, Compromise and Avoidance strategies had positive significant effect on organisational harmony of commercial banks in Asaba, Delta State. The study concluded that conflict prevention initiatives had a positive significant effect on organizational harmony of commercial banks in Asaba, Delta State. The study recommended among others that commercial banks should continue to prioritize and strengthen the integrating and compromising initiatives in conflict prevention in order to enhance organizational harmony.