FACTORS AFFECTING SATISFACTION AND TURNOVER OF INFORMATION TECHNOLOGY WORKERS IN INDIA

The current study examined the key factors that influenced the management of knowledge workers in IndianInformation Technology sector. This article also ascertained the various practices employed by theemployer’s and explored the practices which were highly appreciated by the employees and their impact onthe knowledge workers management. The collection of data done through a self-administered questionnairewith the help of convenience sampling. The sample size was 500 knowledge workers from 10 ITorganizations in Delhi/NCR region. The reliability of the questionnaire was determined by the Cronbach’salpha method and the value for all the variable was greater than 0.7 that acceptable. The analysis ofcollected data was done through descriptive tests in SPSS and structure equation modelling conducted inAMOS. The results of the study stated that awareness of employer, reward, recognition & growth, workpolicies & arrangement and employer’s concern & care were highly correlated with the knowledgeworkers management in Indian IT sector