How does the use of real-time translation technology impact patient satisfaction and outcomes in non-English speaking patients?
Abstract
Real-time translation technology, particularly professional interpreters, improves patient satisfaction and outcomes in non-English speakers, whereas AI tools show potential but need further evaluation and human oversight.
Fields of Study & Subjects
Interpreting and Communication in Healthcare
Translation Studies and Practices
Patient-Provider Communication in Healthcare
Publication details
- Journal / source
- Zenodo (CERN European Organization for Nuclear Research)
- Publication date
- 29 January 2026