Technological Innovation and Participatory Governance: The Beliefs of Secondary Education Administrative Staff in Greece

This study investigates the complex perceptions of administrative staff within the Greek secondary education sector regarding the role of technological innovation in fostering participatory governance. As digital transformation reshapes the Greek public sector, this research aims to illuminate how modern digital platforms redefine collaborative decision-making, transparency, and administrative efficiency. Utilizing a qualitative research design based on semi-structured interviews and convenience sampling, the study analyzes the lived experiences of administrative employees across various regions. Drawing on the principles of participatory design and the evolution of digital service support in the Greek educational context, the findings suggest that while technology is perceived as a critical asset for institutional modernization, significant structural and cultural barriers -such as the digital skills gap and entrenched hierarchical resistance- continue to impede the full transition to a truly participatory governance model.