IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON EMPLOYEE SATISFACTION AND PERFORMANCE: A CASE STUDY OF AN IT ORGANIZATION IN CHENNAI

Human Resource Management (HRM) practices play a pivotal role in shaping employee attitudes, behavior, andorganizational outcomes, particularly within the highly competitive IT sector. This study examines therelationship between HRM practices, employee satisfaction, and employee performance in a selected ITorganization. Using a structured questionnaire, primary data were collected from employees, and statistical toolssuch as correlation and regression analysis were employed to test the proposed hypotheses. The findings reveal astrong positive relationship between HRM practices and employee satisfaction (r = 0.68) as well as employeeperformance (r = 0.72), both statistically significant at the 5% level. Regression results further indicate thatHRM practices account for 46% of the variance in employee satisfaction and 52% of the variance in employeeperformance, demonstrating substantial predictive strength. These results highlight that well-structured HRMstrategies including training and development, performance appraisal, compensation, and employee engagementinitiatives significantly enhance workforce effectiveness. The study underscores the strategic importance ofHRM as a driver of organizational success and recommends that IT organizations invest in progressive HRpolicies to sustain employee motivation, productivity, and long-term competitiveness.