The Impact of Social Media Marketing on Consumer Decision-Making: Trends, Strategies, and Insights

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Authors: Aaruni Batta, Pallavi Pahuj, Ruby Sharma, Radhika Giri, Rajesh Jhamb
Cited by: 0

Abstract

Social media marketing has revolutionized the way businesses influence consumer decisionmaking, offering a dynamic platform to connect with audiences, build brand trust, and drivepurchasing behavior. This study explores the trends, strategies, and insights shaping therelationship between social media marketing and consumer choices. By examining variousplatforms, content formats, and engagement tactics, the research identifies key factors such aspersonalized advertising, user-generated content, and real-time interactions as pivotal in shapingconsumer preferences. The findings highlight how social media creates opportunities forbusinesses to foster long-term customer relationships, enhance brand loyalty, and improveconversion rates. Additionally, the study sheds light on emerging trends, such as influencermarketing and short-form video content, which significantly impact consumer decision-makingprocesses. This research offers actionable insights for marketers to optimize their social mediastrategies and adapt to the evolving digital landscape..

Fields of Study & Subjects

Digital Marketing and Social Media Consumer Behavior and Marketing Influence SMEs Development and Digital Marketing

Publication details

Journal / source
Zenodo (CERN European Organization for Nuclear Research)
Publication date
11 February 2026
Language
EN