The Influence of Recommendation Systems and AI Chatbots on Customer Experience on Shopee

Zenodo (CERN European Organization for Nuclear Research) 2026 Open access

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Authors: Florence Hendrata
DOI: 10.5281/zenodo.18616894
Cited by: 0

Fields of Study & Subjects

AI in Service Interactions Digital Marketing and Social Media Customer Service Quality and Loyalty

Publication details

Journal / source
Zenodo (CERN European Organization for Nuclear Research)
Publication date
12 February 2026
Language
EN