Automated phone messages made easier: A language usability study with picture-sentence matching and decision-task

Zenodo (CERN European Organization for Nuclear Research) 2026 Dataset Open access

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Authors: Stefano Rastelli
DOI: 10.5281/zenodo.18672132
Cited by: 0

Abstract

This study tests whether rewriting Interactive Voice Response (IVR) messages according to experimentally grounded usability rules improves spoken comprehension and decision-making.

Fields of Study & Subjects

Usability and User Interface Design Speech and dialogue systems Language Discourse Communication Strategies

Publication details

Journal / source
Zenodo (CERN European Organization for Nuclear Research)
Publication date
17 February 2026
Language
EN
Document type
Dataset