Helping product builders understand the 'Why' behind Customer Feedback
Abstract
We partnered with a customer feedback and analytics platform to enable product builders to deeply understand their customer feedback quickly and help them prioritise what was important to solve: UX Audit, User Interviews, Task Flow Optimization, Navigational structure Redesign, Wireframing & Visual Design
Fields of Study & Subjects
Usability and User Interface Design
Software Engineering Techniques and Practices
Information Architecture and Usability
Publication details
- Journal / source
- Zenodo (CERN European Organization for Nuclear Research)
- Publication date
- 18 February 2026
- Language
- EN