CFO's ERP ROI: Measuring Value from Dynamics 365 ERP
Abstract
Organizations make their biggest digital investments when they implement Dynamics 365 which transforms their finance, supply chain, sales, service, HR and operational functions. Organizations fail to achieve their expected business value because they do not understand how to use this investment. The system becomes operational and data starts to flow while dashboards become active but organizational leaders discover that the expected changes happen at a slower rate with less predictable progress.
Fields of Study & Subjects
ERP Systems Implementation and Impact
Corporate Governance and Management
Information Technology Governance and Strategy
Publication details
- Journal / source
- Zenodo (CERN European Organization for Nuclear Research)
- Publication date
- 24 February 2026
- Language
- EN