Exploring the delivery and impact of an integrated housing/health service to support homeless individuals with multiple complex needs: a qualitative study

Conference Abstract Submitted to Public Health Science Conference. Poster Presentation. This qualitative study examined how the integrated Starting Point service supports homeless people with complex needs. The service helps users access healthcare, housing and financial support through flexible, person‑centred, joined‑up working. While it has clear positive impacts, progress is limited by inconsistent involvement from health partners, gaps in mental health support, short‑term funding and ongoing stigma. The study highlights the need for stronger multidisciplinary collaboration, an alliance‑based commissioning model and a more robust health inclusion offer.