An Empirical Evidence to study Job Satisfaction in Banking Industry
Abstract
In the banking industry, job happiness affects staff performance, customer satisfaction, and business success. Banks aim to maximize employee and company benefits by creating a job-satisfying workplace. Job satisfaction in banking is the happiness and fulfillment bankers experience. It's crucial because happy workers are more motivated, engaged, and productive, which improves customer service and bank performance. This article examines factors affecting banking employees' work satisfaction. The research study utilized primary as well as secondary data from various sources and also analysed various research methodologies to verify the generalizability of the results. This study has significant ramifications for managers and researchers.
Fields of Study & Subjects
Employee Performance and Management
Job Satisfaction and Organizational Behavior
Banking Sector Performance and Management
Publication details
- Journal / source
- The International Journal of Science Mathematics and Technology Learning
- Publication date
- 11 February 2026
- Language
- EN