An Empirical Evidence to study Job Satisfaction in Banking Industry

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Authors: Nilay Bhuva, Jayshri S. Datta
Cited by: 0

Abstract

In the banking industry, job happiness affects staff performance, customer satisfaction, and business success. Banks aim to maximize employee and company benefits by creating a job-satisfying workplace. Job satisfaction in banking is the happiness and fulfillment bankers experience. It's crucial because happy workers are more motivated, engaged, and productive, which improves customer service and bank performance. This article examines factors affecting banking employees' work satisfaction. The research study utilized primary as well as secondary data from various sources and also analysed various research methodologies to verify the generalizability of the results. This study has significant ramifications for managers and researchers.

Fields of Study & Subjects

Employee Performance and Management Job Satisfaction and Organizational Behavior Banking Sector Performance and Management

Publication details

Journal / source
The International Journal of Science Mathematics and Technology Learning
Publication date
11 February 2026
Language
EN