A Study on Customer Satisfaction Towards Housing Loans Provided by Public Sector Banks in Tiruchirappalli City

The study was conducted from the study on customer perceptive on housing loan provided by public sector banks in Tiruchirappalli. The sample size was collected from 150 respondents in the study area. As the real estate landscape evolves, housing loans stand as a cornerstone in the realization of homeownership dreams. This abstract encapsulates a research endeavour aimed at unravelling the intricate tapestry of customer perceptions surrounding housing loans extended by banks. Understanding these perspectives is paramount for financial institutions, influencing strategic decisions, service enhancements, and fostering lasting connections with their clientele.