How do customer service rules and protocols improve patient satisfaction in healthcare settings?

Zenodo (CERN European Organization for Nuclear Research) 2026 Open access

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Authors: Tripdatabase
DOI: 10.5281/zenodo.18827423
Cited by: 0

Abstract

Customer service protocols in healthcare, including communication training and DEI initiatives, positively impact patient satisfaction by enhancing provider-patient interactions and care quality.

Fields of Study & Subjects

Patient Satisfaction in Healthcare Healthcare Quality and Satisfaction Healthcare Quality and Management

Publication details

Journal / source
Zenodo (CERN European Organization for Nuclear Research)
Publication date
1 March 2026
Language
EN