Role of marcomms in shaping end-to-end service experience
Abstract
This presentation was delivered at the joint SIG-MSP and SIG-Marcomms meeting on March 4, 2026 in Lisbon, Portugal. This presentation is about marcomms's involvement in user support at RENU, the Ugandan NREN, as well as the creation of landing pages and FAQs.
Fields of Study & Subjects
Web and Library Services
ICT Impact and Policies
Customer Service Quality and Loyalty
Publication details
- Journal / source
- Zenodo (CERN European Organization for Nuclear Research)
- Publication date
- 4 March 2026
- Language
- EN