DEVELOPMENT TRENDS OF CUSTOMER-CENTRIC MARKETING CONCEPT IN MODERN COMPANIES
Abstract
This article analyzes the development trends of the customer-centric marketing concept in modern companies, its theoretical foundations, its role in business processes, and directions for its practical application.
Fields of Study & Subjects
Marketing and Advertising Strategies
Customer Service Quality and Loyalty
Corporate Governance and Management
Publication details
- Journal / source
- Zenodo (CERN European Organization for Nuclear Research)
- Publication date
- 12 March 2026
- Language
- EN
- Document type
- Dataset