CONSUMER PROTECTION LAWS IN INDIA: CONSUMER PROTECTION OF A CONTEMPORARY ECONOMY

The areas of concern that consumers have to address in a market economy that is fast changing include unfair trade practices, faulty goods, misleading advertisements, and services that are lacking. The Indian law has realized that there is an unbalanced relationship between the consumer and the seller since the former is characterized by inferior power in comparison to the latter. As such, a legal system has been put in place to guard consumer rights. Laws on consumer protection in India are directed to enhance healthy trade activities, hold manufacturers and services providers accountable, as well as offer remedies to the aggrieved consumers. The Consumer Protection Act, 2019 is an important step towards the modernization of the previously existing regime and tackling the issues associated with the field of the e-commerce and digital transactions.